Privacy Policy

Information on the processing of personal data pursuant to art. 13 of Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR).

This page describes the ways in which the Municipality of Torre del Greco treats and will use the personal data of users who access and use the services on the website and which are the rights recognized to users by EU Regulation 2016/679. The platform called SmarTorre is created by the Municipality of Torre del Greco as part of the European Projects called PON Metro and allows the provision of tourist services aimed at citizens, tourists and operators in the sector.

Data Controller and Joint Controllers

The Municipality of Torre del Greco, based in Via Plebiscito, Palazzo Baronale - 80059 Torre del Greco (Napoli) is the Data Controller of your data limited to the tourist services provided through this portal and through the associated mobile App.

Scope of Application

The information provided herein refers to and is limited exclusively to the processing necessary for the provision of services rendered through the website available at https://smartorre.portali-torre.it/.
Please note that the information rendered does not pertain to other sites, pages, or online services that can be reached through hyperlinks referring to resources outside the domain of this website.

Purpose of Processing and Legal Basis

The personal data processed through the SmarTorre platform are strictly necessary for the functionalities provided by the platform itself and used by the user, as well as for related and instrumental activities, in the performance of the institutional and public interest tasks of the Data Controller or for the fulfilments required by law or regulation. 
Your personal data are also provided by you during the registration phase to the SmarTorre Portal or the associated Mobile App, through the authentication methods provided; this information is acquired and processed by the platform in order to be able to deliver all the information and documents related to your searches, consultations and content customizations. 

Obligation or option to give data

The provision of Personal Data is functional for the enjoyment of certain portal features: saving personalized content in the Favorites section, the ability to provide feedback and receiving Push notifications.
Failure to provide Personal Data will result in your inability to take advantage of the aforementioned services provided by the portal. 

Place and manner of Processing

The Municipality of Torre del Greco acts as the Data Processor in relation to the computer management of the data in any case recorded in the platform; the processing of such data handled only by mainly technical personnel, authorized to the processing, according to the principles of correctness, lawfulness, transparency, relevance and not exceeding the purposes of collection and subsequent processing. 
Personal data are processed by computer, manual and telematic means using suitable security, organizational, technical and physical measures aimed at preventing the loss of data, illicit or incorrect use and unauthorized access, in order to ensure that your personal data processed adequately and in accordance with the purposes for which they are managed.

Categories of data and stages of processing

Data processing mainly includes, but is not limited to, the following categories of activities and steps:
•    The saving in the restricted area of customized content
•    The publication on the portal and App of the evaluation that the user gives at the end of the itinerary so that it is visible to other users
The Data Controller also acquires additional data during users' navigation to the web portal; such data are those obtained through access logs to the site. These data are processed for technical management and for collecting analytical data on website traffic.
This category of data includes IP addresses or domain names of the computers used by users connecting to the site, addresses in URL (Uniform Resource Locator) notation of the requested resources, the time of the request, the method used in submitting the request to the server, and other parameters related to the user's operating system and computer environment.
This data is used for the sole purpose of obtaining anonymous statistical information about the use of the site and to check that it is working properly.
The data in question could also be used, at the request of the competent judicial authority and with the guarantees provided by law, to ascertain responsibility in the event of any computer crimes committed to the detriment of the site.

Data recipients

The data processed in connection with the service exposed through this portal are not intended for third parties or subject to communication or dissemination, unless otherwise provided by law or regulation.

Transfer of data abroad

Data processed in connection with the service exhibited through this portal are not transferred to third countries.

Retention period

Data will be kept for a period of time not exceeding the fulfillment of the purposes or according to the deadlines stipulated by legal regulations.

Contact details of the data protection officer

The details of the Data Protection Officers for the Metropolitan City of Naples as Data Controller and for the other Administrations as Joint Data Controllers can be found on the following

Rights of the Interested Party

The Data Controller Administration and other Contracting Administrations facilitate the exercise of the rights of data subjects (individuals to whom the data refer) under Articles 15 to 22 of the EU Regulation.
Data subjects may exercise the rights provided for and in particular the right to access their personal data, to ask for their rectification or restriction, updating if incomplete or erroneous and deletion if collected in violation of the law as well as to oppose their processing subject to the existence of legitimate reasons by the Data Controller and the Co-owners.
These rights can be exercised by addressing the request to the relevant Offices of the Owner Administration and other Joint Administrations or by contacting the Data Protection Officers (DPOs).